Before 2017, we have been able to offer a variety of Customer Services for no additional cost to you. Unfortunately, due to the MLR rules in the Affordable Care Act, insurance companies now only pay us a small fee per individual and family plans written only during open enrollment. Anything written outside the open enrollment period we are providing our services for completely free. In order to continue offering the same level of Customer services to our Individual clients that we have in the past, we have had to start charging a fee for our services.
Many Agents have dropped out of the Individual Market altogether because of this. However, our individual clients depend on us to be here to answer their questions, and we want to always be that resource for you. Until something changes with how agents are compensated, we will be charging a consultation and service fee.
Please note this only affects Individual and Family health insurance policies. We do not charge any additional fee to help you with other types of policies, including Medicare or Small Group.
If you would like to avoid paying the fee, there are a variety of self service options on our website, like the one you see above. The benefit of applying through our website is should you need assistance during the year, we are available to you as we would still be your agent.
Not sure the "normal" route is the one for you this year? This coming year holds uncertanty as the last POS carrier has left much of Georgia, leaving our clients unsure about what to do for 2018. We wanted to offer some "outside the box" ideas and options that could be less expensive while still offering protection against the unknown. Click here to find out more.
Small business owners, This year small group plans and Individual plans run about the same cost per person, but offer a better network and benefits. Interested? Read more here.